Privacy Policy

Visioninformada s.r.o. (hereinafter "we", "us" or "company") is committed to protecting your personal data and respecting your privacy. This privacy policy explains how we collect, use, and protect information you provide when using our website visioninformada.com and related services. This policy complies with the Regulation (EU) 2016/679 (GDPR), Act No. 18/2018 Coll. on Personal Data Protection, and other relevant legal regulations of the Slovak Republic.

When using our services, we may collect the following categories of data: **Identification data**: name, surname, email address that you provide through the contact form. **Technical data**: IP address, browser type, operating system, screen resolution, referral URL. **Usage data**: information about how you interact with our website, including pages visited, time spent on the site, and clicks. **Cookies**: information stored in your browser to improve your experience and for analytical purposes.

We process your personal data for the following purposes: - Providing and improving our educational services - Responding to your questions and requests through the contact form - Analyzing website usage to improve user experience - Sending information about new courses and updates (only with your consent) - Fulfilling legal obligations - Protecting our rights and interests

We process your data based on: - **Your consent** (Art. 6(1)(a) GDPR): for marketing communications and analytical cookies - **Contract performance** (Art. 6(1)(b) GDPR): for providing services - **Legitimate interest** (Art. 6(1)(f) GDPR): for improving services and website security - **Legal obligation** (Art. 6(1)(c) GDPR): for meeting legal requirements

We retain personal data only for the period necessary to achieve the purpose for which they were collected: - Contact data: 3 years from the last communication - Technical data and logs: 12 months - Analytical data: 26 months - Accounting documents: 10 years (legal requirement) After these periods expire, data is securely deleted or anonymized.

Under GDPR, you have the following rights regarding your personal data: - **Right of access**: you can request a copy of your data - **Right to rectification**: you can request correction of inaccurate data - **Right to erasure**: you can request deletion of your data ("right to be forgotten") - **Right to restriction of processing**: you can request restriction of processing - **Right to data portability**: you can request transfer of data to another controller - **Right to object**: you can object to processing based on legitimate interest - **Right to withdraw consent**: you can withdraw your consent to processing at any time To exercise these rights, contact us at: info@visioninformada.com

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, destruction, or alteration, including: - Data encryption using SSL/TLS protocol - Regular security audits - Restricted data access to authorized personnel only - Secure data storage on servers in the EU

We may share your data with: - **Service providers**: hosting, analytics services (e.g., Google Analytics), email services - **Legal advisors**: in case of legal disputes - **Government authorities**: if required by law All our partners are bound by data processing agreements and must comply with GDPR.

For any questions regarding personal data protection, contact us: Visioninformada s.r.o. Hlavná 15 811 01 Bratislava Slovakia Email: info@visioninformada.com You also have the right to file a complaint with the Office for Personal Data Protection of the Slovak Republic (www.dataprotection.gov.sk).

We may occasionally update this privacy policy. We will inform you of significant changes through a notice on our website. The date of the last update is stated at the beginning of this document.